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Support

How to get help with the Decision API or the console, and what to include when you ask.

Getting help

API keys and limitsHigher limits, credit, or help with a key.Self-hosting and licencesRun Myles on your own hardware.Security questionsLineage records, questionnaires, and reporting a leaked token.Anything elseWe reply by email.

Before you write

  • Check the endpoint on the status page. The Hosted page lists its address and models.
  • Look up the status code in Errors.
  • Include the time of the request, the status code and the X-Request-Id response header if you have it. Never include your token.